Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Vice President of Consumer Operations
Farm Credit Mid-America FLCA
Louisville, KY
Apply Now >
Consulting Utility Forester/ Project Forester - Bowling Green & Louisville, KY #29912
The Davey Tree Expert Company
Louisville, KY
Apply Now >
Viticulture and Harvest Assistant
Brown-Forman
Louisville, KY
Apply Now >
Utility Arborist
LG&E and KU
Louisville, KY
Apply Now >
Hatchery Maintenance Generalist
Tyson Foods, Inc.
Corydon, IN
Apply Now >
View more jobs in Louisville, KY
View more jobs in Kentucky

Job Details

Vice President of Consumer Operations

Company name
e-farmcredit

Location
Louisville, KY

Apply for this job






7 hit(s)  

Profile

At Farm Credit Mid-America, we believe people are our strongest asset. We are consistently looking to\u00a0hire individuals\u00a0from a wide range of experience and capabilities who have a desire to serve. Currently, we have over 1,100 employees across\u00a0Indiana, Ohio, Kentucky and Tennessee. The Vice President Consumer Operations is primarily responsible for providing leadership and direction to the consumer operations team, focused on lending service and inside sales, to achieve the business plan, including quality sales and customer service while maintaining the appropriate financial risk profile balance. The VP Consumer Operations will: Provide strategy for the overall customer experience, sales delivery and credit function for the Consumer Lending Unit. Lead the centralized consumer operations team focused on lending service and inside sales Create a consumer customer care center Build a foundation for the team through performance coaching and effective goal setting Lead sales management strategy and call quality expectations Set and review metrics for Relationship use, database accuracy and maintenance, compliance, and credit administration Support the improvement of consumer lending processing, creating and revisiting best practices and continually improving workflowGo to our website MAJOR RESPONSIBILITIES : Vice Presidents LEAD others and may lead leaders by: Being accountable for the performance and results of an organizational function Forming policy in area of responsibility Defining team operating standards and monitoring adherence to essential procedures Leading and coaching others, setting team's direction and deploying resources Exercising management authority in performance reviews, pay decisions, recruitment, discipline, and other employment decisions Achieving results by leading others of their team, as well as influencing and collaborating with team members in other areas of the organization Possess Maintaining technical expertise, business and industry knowledge and process development capabilities Developing processes and programs that promote an understanding of and positively contribute to the customer journey value stream, Farm Credit Mid-America\u2019s continuous improvement of the customer experience. Modeling organizational values, inspiring a shared vision and holding their teams accountable for culture preservation and growth Additionally, the VP Consumer Operations LEADS by: Contributing to the creation of and implementing strategies to execute the consumer lending business development plan and marketing plans. Developing the various markets available within consumer sales from a growth perspective. Aligns team and individual goals with association goals of sales production, loan quality, customer selection and financial results. Training, providing training for, and\/or reinforcing the necessary credit skills for a Consumer Loan Officer. Granting authorities and reviewing loans as required. Vice Presidents ADAPT by: Adjusting and executing functional or departmental business plans and contributing to the development of functional or departmental strategies in order to meet Association objectives Developing departmental plans, budgets and priorities that support the needs and goals of the next 5 years in area of responsibility Applying acquired expertise to analyze and solve problems without clear precedent Vice Presidents CONNECT by: Coordinating with cross-functional leaders to make recommendations or solve problems Providing technical guidance to employees, colleagues and\/or customers MINIMUM REQUIREMENTS Education and Experience Bachelor's Degree in business, agriculture or related field. Six years of progressively responsible sales\/credit experience, one to two years in a leadership role or having demonstrated leadership capabilities. Consumer lending\/credit experience preferred. Here's What We Can Offer You... Farm Credit Mid-America has an outstanding Total Rewards package, which includes, but is not limited to: Salary commensurate with experience 15 vacation days, 15 sick days, and 9 paid holidays per year 401(k) plan Medical, Dental, Vision, STD, LTD, Life\/AD&D benefits, etc. Fitness Incentive Program Tuition Reimbursement Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.

Company info

e-farmcredit

Company Profile

What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
AgriculturalCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
AgriculturalCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 AgriculturalCrossing - All rights reserved. 169