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Job Details

Field Service Representative

Company name
Danfoss, Inc

Ames, IA

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Job Description
Danfoss is a global leader of solutions that save energy, reduce costs, and reduce carbon emissions. Our work in four growth areas – infrastructure, food, energy, climate – enables you to make a difference to people and businesses worldwide. If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so. We are seeking a Field Service Representative at our Ames, IA site. Role Description:Provide customer support for hydraulic, mechanical, and electrical products and components on both scheduled and unscheduled basis. Provide customers with product training and assembly line machine start up assistance. Assist customers in diagnosing product failures, conduct failure analysis evaluations, report failures, and insure that appropriate actions are taken to correct the problem. Key Responsibilities: Assists in the diagnosis of problems and product malfunctions on customer applications on site and over the phone.Assists in the installation and diagnostic analysis of new or modified components in customer application.Participates the product failure analysis process by leading in the root cause investigationLeads containment activities at customers’ facilities as required.Responsible for the preparation and presentation of product service training materials to be utilized by the customer.The primary contact for coordinating and conducting the initial start-up of product at customer assembly lines and advises on improvements and makes recommendations on the system installation.Qualifications: Targeting a 4 year degree with a BA/BS in Agricultural Engineering, Electrical Engineering, Mechanical Engineering from an accredited institution. At least 1 to 3 years related experience and / or training or equivalent combination of education and experience. Prefer 3 to 5 years experience in the fluid power or related industry. About DanfossDanfoss engineers technologies that enable the world of tomorrow to do more with less. We meet the growing need for infrastructure, food supply, energy efficiency, and climate-friendly solutions. We are a privately held global manufacturing company with: 25,000 people in more than 100 countries Revenues in 2016 around $6 billion 10% global growth agenda for 2017 North America as the largest and Latin America as one of the fastest growing sales regions Four segments: Heating, Cooling, Drives and Power Solutions Global Headquarters in Denmark and America Headquarters in Baltimore, MarylandHigh employee engagement and satisfaction Watch how Danfoss is Engineering tomorrow, here.The application process will remain open until the position has been filled.Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Company info

Danfoss, Inc
Website :

Company Profile
Danfoss is one of the largest industrial companies in Denmark. The global group is a leader within research, development and production, sales and service of mechanical and electronic components for several industries. Danfoss seeks to obtain its goals with a minimal consumption of raw materials and energy, the least possible impact on its surroundings and the most efficient use of resources. Danfoss has a long tradition for a social responsibility towards both employees and the surrounding environment.

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