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SVP Operations

Fresno, CA

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Established in 1917, **MEMBERS ONLY**SIGN UP NOW***. provides quality credit and financial services in Fresno and Madera counties, located in the state of California. Our mission is to provide access to credit and related services to farmers and ranchers in our region as an efficient organization that delivers service with people that are passionate about creating the best possible customer experience to the generations of farmers and ranchers that we proudly serve. **MEMBERS ONLY**SIGN UP NOW***. offers competitive compensation packages and excellent benefit programs. We have a team driven, performance focused culture, with a strong focus on customer service, and fulfilling our mission to Agriculture.


**MEMBERS ONLY**SIGN UP NOW***. is searching for a self-motivated, highly driven individual to join our fast-paced team environment. The SVP Operations will perform critical tasks to deliver a high level of customer service to meet the needs of our member owners. The SVP Operation will oversee the loan accounting, legal, and credit support teams to ensure an efficient and exceptional customer experience. This position reports directly to the Chief Executive Officer and responsibilities will include:

  1. Serves as a member of the Association’s Senior Leadership Team, participates in annual organization strategic planning process and through participation on the Senior Leadership Team, implements business plan including achievement of Association strategic objectives.

  2. Participates in providing updates to Association’s board of directors as a member of Senior Management.

  3. Responsible for Loan Documentation, Credit Support, and Loan Accounting functions.

  4. Responsible for planning and directing the ongoing effort of teams of individuals.

  5. Models organizational values, inspiring a shared vision and contributing to the overall leadership effort to encourage an engaging, rewarding, and customer focused work environment.

  6. Creates an environment of collaboration and innovation with teams, focusing effort on actions that will ensure the achievement of strategic objectives.

  7. Performance management responsibilities including administration of performance reviews for direct reports, as well as mentoring and staff development.

  8. Proactively manages to meet constantly changing priorities and deadlines.


  1. Outstanding customer service stills to promote and support a service-oriented culture.

  2. Demonstrated ability to make sound decisions within delegated authorities with time deadlines.

  3. Demonstrated ability to get results in a team setting, and in working with others in various functions and disciplines. These abilities must include strong customer service skills; capable of consistently delivering results that focus on identified internal and external customer needs.

  4. Strong deductive and critical thinking skills, as well as strong written and verbal communication abilities.

  5. Exceptional ability to turn concepts into actionable plans.

  6. Ongoing interest in skill refinement, and interest in learning.


  • Bachelor’s degree in agriculture business, business, finance, accounting, or a related field.

  • Minimum ten years of banking experience with an emphasis in loan operations including loan accounting, customer service and credit support functions.

  • Minimum five years of leadership experience.

  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.

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